Privacy Policy

Last updated: October 2025

1. Introduction

ChildLife Network International (“CNI,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of our donors, partners, volunteers, and website visitors.
This Privacy Policy explains how we collect, use, and protect your information when you visit www.childlifenetwork.com or engage with our programs and services.

2. Information We Collect

We collect personal information that you voluntarily provide, including:

Contact information – name, email address, phone number, and mailing address
Donation details – amount, frequency, and method of donation (via Zeffy or other secure platforms)
Communication preferences – subscription to newsletters or updates
Event or volunteer participation details – if you sign up for a CNI initiative or event

We may also collect limited non-personal information automatically through cookies or analytics tools, such as:

IP address
Browser type and device information
Pages visited and time spent on our website

3. How We Use Your Information

Your information helps us to:

Process donations and issue official charitable tax receipts
Communicate impact updates and newsletters
Respond to inquiries or prayer requests
Improve our website, outreach, and fundraising efforts
Maintain accurate supporter and donor records

We will never sell, rent, or trade your personal information with third parties.

4. Donation and Payment Security

Online donations made through Zeffy or other donation tools are processed using secure, PCI-compliant systems.
CNI does not store or have access to your full credit card or banking details.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined above, meet legal obligations, and maintain donor records as required by the Canada Revenue Agency (CRA).

6. Cookies and Analytics

Our website may use cookies and third-party analytics tools (such as Google Analytics) to better understand visitor behavior and improve our content.
You can adjust your browser settings to disable cookies at any time, though some site functions may not work as intended.

7. Links to Other Websites

Our website may include links to third-party sites (such as Zeffy, social media platforms, or partner organizations).
CNI is not responsible for the privacy practices or content of these external sites.

8. Your Rights

You have the right to:

Access the personal information we hold about you
Request corrections or updates to your information
Withdraw consent for communications at any time

To exercise these rights, please contact us at info@childlifenetwork.com.

9. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact:

ChildLife Network International
515 Richmond Street, P.O. Box 1141
London, Ontario, Canada N6A 5K2
📧 info@childlifenetwork.com
🌐 www.childlifenetwork.com

10. Updates to This Policy

CNI may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date above.